RICHFIELD, Ohio (GLOBE NEWSWIRE) — National Interstate Insurance Company, a leading provider of transportation insurance, announced that it has entered into a preferred partnership with the International Motorcoach Group (IMG) to provide its members with enhanced risk management and claims services.
The agreement, which was effective June 19, 2013, is designed to deliver a superior level of service to IMG members who purchase their insurance through National Interstate. Program benefits, provided by both National Interstate and its affiliate, Safety, Claims and Litigation Services, LLC include access to a variety of risk management tools and resources including an exclusive online customer website, and automated event recorder technology. They will also enjoy specialized claims management services including accelerated communication, subrogation assistance, and personalized file reviews.
“As a longstanding Charter Member of IMG, we are very pleased to take our relationship to the next level through our new affinity agreement,” said Michelle Wiltgen, Assistant Vice President and National Commercial Marketing Manager for National Interstate. “Our goal is to make the insurance purchase more than just a financial transaction. We want IMG members to have the ability to run the safest operation possible, and our valued added risk management services do just that. We are also committed to providing exceptional claims management. Our unparalleled customer focus provides an extremely high level of communication throughout the entire claims process. Whether it’s a routine fender bender or a catastrophic accident, our disciplined and highly responsive team is ready to deliver the highest level of service.”
Bronwyn Wilson, President of IMG, said: “We are delighted to have National Interstate as one of our preferred insurance carriers. The services and resources they offer IMG companies enhance our continuing commitment to safety and training, while providing tools to help members better understand and improve their businesses.”
For more information about National Interstate’s IMG program or other insurance and risk management solutions, contact Michelle Wiltgen at 800-929-1500, or michelle.wiltgen@natl.com.
About National Interstate
National Interstate Insurance Company, a wholly owned subsidiary of National Interstate Corporation, is a specialty property and casualty insurance company with a niche orientation and focus on the transportation industry. We differentiate ourselves by offering insurance products and services designed to meet the unique needs of targeted insurance buyers. Products include insurance for passenger, moving and storage, and truck transportation companies, alternative risk transfer, or captive insurance programs for commercial risks, specialty personal lines consisting of insurance products focused primarily on recreational vehicle owners and small commercial vehicle accounts, and transportation and general commercial insurance in Hawaii and Alaska. National Interstate and its insurance subsidiaries, which include Vanliner Insurance Company and Triumphe Casualty Company, are rated “A” (Excellent) by A.M. Best Company. Founded in 1989, we are headquartered in Richfield, Ohio with operations in Honolulu, Mechanicsburg, Pa., and Fenton, Mo.
