HIGH POINT, N.C. – Thomas Built Buses (TBB), a leading manufacturer of school buses in North America, today recognized First Truck Centre in Abbotsford, B.C. and First Truck Centre in Surrey, B.C. as their newest Platinum Support dealerships. Both dealership locations underwent substantial training and invested in numerous dealership upgrades to achieve this certification.
The staff at Platinum Support-certified dealers are notable for being able to provide quick and quality turnaround, excellent customer service, prompt diagnosis, extensive availability of parts and dependable communication. Through an extensive training regimen, Platinum Support dealerships learn to comprehensively eliminate waste from day-to-day business operations, passing down faster vehicle assessment, reduced vehicle downtime and lowering vehicle lifecycle costs to the customer.
“The staff within these two locations of First Truck Centre in British Columbia are highly engaged and dedicated to success,” said Paul Start, dealer network development manager at Thomas Built Buses. “We are proud of them achieving the honor of joining our Platinum Support program and look forward to extending best-in-class after-sales support to their respective customers.”
Established in 2015, the Thomas Built Buses Platinum Support Dealer Certification Program is focused on improving the customer experience. Today, more than 75% of all Thomas Built dealers are Platinum Support-certified.
To learn more or find other Platinum Support dealerships, visit ThomasBuiltBuses.com.
About Thomas Built Buses:
Founded in 1916, Thomas Built Buses is a leading manufacturer of school buses in North America. Since the first Thomas Built bus rolled off the assembly line, the company has been committed to delivering the smartest and most innovative buses in North America. Learn more at https://thomasbuiltbuses.com/ or at https://www.facebook.com/thomasbuiltbuses.
Thomas Built Buses, Inc., headquartered in High Point, N.C., is a subsidiary of Daimler Truck North America LLC, a leading provider of comprehensive products and technologies for the commercial transportation industry. The company designs, engineers, manufactures and markets medium- and heavy-duty trucks, school buses, vehicle chassis and their associated technologies and components under the Freightliner, Western Star, Thomas Built Buses, Freightliner Custom Chassis Corp and Detroit brands. Daimler Truck North America is a subsidiary of Daimler Truck, one of the world’s leading commercial vehicle manufacturers.