The President’s Award recognizes companies that show a customer service focus.
CINCINNATI — Ken Ruble, service manager of FirstGroup America’s (FGA) Allied Bus Sales, Inc. was awarded the President’s Award by Navistar International Corporation for exceptional customer service work within its branch. The award honors organizations and individuals that show growth in service, warranty sales and technical training hours. It is broken into five classifications determined by market size and the number of registered technicians on site. Ruble was one of five individuals in the nation that received this prestigious award.
“Focusing on our customers’ needs, providing our technicians with the right training and being proactive with warranties and recalls were a big part of earning this award,” Ruble said. “It is an honor to be recognized for the work our team does, and we look forward to expanding on this success in the new year.”
According to Joe Delaney, vice president of vehicle purchasing for FGA, this award was earned by all of the employees servicing the Kansas and Missouri regions.
“All credit goes to the employees and Ken’s leadership within Allied,” Delaney said. “Their customer service and attention to detail has set new standards for not only our company but for others throughout the entire industry.”
About FirstGroup America
FirstGroup America is the leading transportation company in North America. Based in Cincinnati, Ohio, the Company provides busing and maintenance services to municipalities, school districts and the general public in the U.S. and Canada. In 2008, the company was awarded the National Safety Council’s highest award for safety. FirstGroup America is the largest provider of student transportation and the largest private sector provider of transit management and contracting services in the U.S. and Canada. The Company also owns and operates Greyhound. For more information, visit www.firstgroupamerica.com.
