HIGH POINT, N.C. — Interstate Transportation Equipment, Inc., located in Columbia, South Carolina, and W.C. Cressey & Son in Kennebunk, Maine, have received Platinum Support certification from Thomas Built Buses, Inc.
To obtain this certification, the Thomas Built Buses dealers underwent rigorous training and dealership improvements. These increase service efficiencies and customer communication, while decreasing service times, maintenance costs and vehicle life cycle costs for their customers.
“Interstate Transportation and W.C. Cressey have made significant investments in their dealership operations, training and processes to better serve their customers,” said Paul Start, market growth development manager, Thomas Built Buses. “We are proud of their dedication and look forward to the impact this certification will have on their customers.”
Platinum Support, a collaborative effort among Thomas Built Buses, Daimler Trucks North America, LLC. and its dealer network, focuses on improving the customer experience. Platinum Support dealers and their highly-trained staffs provide rapid diagnosis, responsive turnaround, quality, consistent communication, robust parts availability and superb customer service. ThomasBuiltBuses.com
About Thomas Built Buses
Founded in 1916, Thomas Built Buses is a leading manufacturer of school buses in North America. Since the first Thomas Built bus rolled off the assembly line, the company has been committed to delivering the smartest and most innovative buses in North America. Learn more at ThomasBuiltBuses.com or at https://www.facebook.com/thomasbuiltbuses.
Thomas Built Buses, Inc., headquartered in High Point, N.C., is a subsidiary of Daimler Trucks North America, LLC, the largest heavy-duty truck manufacturer in North America and a leading manufacturer of class 4-8 vehicles. Daimler Trucks North America produces and markets commercial vehicles under the Freightliner, Western Star and Thomas Built Buses nameplates. Daimler Trucks North America is a Daimler company.