On paper, the calculation seems simple enough: If well-trained drivers operate school buses equipped with safety devices that reduce traffic collisions, then insurance claims and premiums should likewise decrease.
In reality, insurance brokers say no single piece of technology or training technique is enough to warrant lower premiums on its own. But combined, these tools can help protect a fleet from liability in court.
“The biggest takeaway is it hopefully leads to less claims, which would ultimately drive down your cost,” said Kyle McClellan, a practice leader at NSM Insurance Brokers. “There’s not a direct correlation, like when you bundle your insurance together and you’re going to save 10 percent. But fewer claims leads to fewer dollars spent on insurance.”
While carrier insurance rates vary depending on fleet size, vehicle type, routes and loss history, rates have consistently trended upward nationwide.
Over the past year, the Consumer Price Index calculated motor vehicle insurance rising an average 6.4 percent. In one extreme case, the David School District in Oklahoma saw a 328-percent increase in insurance rates from 2020 to 2022, rising to $261,000 from $61,000 annually, per Education Week.
Rising rates often result in shopping around for better policies. When it comes to negotiating rates, McClellan said two pieces of school bus technology are particularly
attractive to providers: Cameras and telematics.
“Those allows us on the broker side to meet with school bus contractors, identify what they’re doing, how they’re doing certain things, and then go to the insurance market and tell them, here’s the reasons why you’d training fall by the wayside.
“Now they got the big screen in front of them and every time someone burps it records it, and they have to look at it instead of paying attention to what they’re doing on the road,” quipped school bus training expert Richard Fischer, who has owned Trans-Consult since 1977, after serving as a transportation and safety director in California.
Having been called as an expert witness too many times to count, Fischer said three questions often come up in court that can be addressed with training, studying driver manuals and simple record keeping: Did the driver have a duty? Did the driver previously breach this duty? What was done to correct the breach of duty?
State CDL driver manuals and the National School Transportation Specifications and Procedures manual updated by the National Congress on School Transportation don’t just lay out best practices, Fischer said. It is a driver’s job to know the manuals forward and backward.
“A driver-carrier has one duty to perform, and that’s to do everything possible to make sure that the drivers are safe to drive the bus and the kids are protected,” Fischer said.
In addition to training, he advised documenting hours and topics covered, with each driver documenting their own record in their own handwriting. A trainer writing records might implicate questions of falsified records. Most importantly though, Fischer said
don’t make excuses.
“Quit arguing the point we don’t have any money to do safety meetings or we’re short drivers, so we have to excel our training program,” Fischer said. “Everyone says we transport the most precious cargo in the world—then do it.”
Besides providing benefits on the road, many insurers favor having vehicles equipped with telematics and cameras for their benefits in court, particularly as an upward trend of high judgments increases financial risk.
Along with an increase in court-ordered “nuclear verdicts” that brokers say have resulted in increased insurance costs across the board, recent years have seen a trend of higher judgments in urban areas and lower judgments in rural areas impacting localized policy prices.
Regardless of who is at fault, Lisa Paul of Paul Consulting said juries are often poised to believe the little guy over a large company, a trend she has seen play out time and time again over a 32-year career in commercial insurance.
“Courts tend to rule against the big power unit, where people perceive there’s big dollars, whether that’s a school district or a large public company,” Paul said. “But the utilization of external facing cameras has been extremely helpful in improving the exoneration rates of accidents.”
A 2023 survey by the American Transportation Research Institute found driver-facing camera footage exonerated drivers in more cases than it provided evidence of negligence. Per legal experts surveyed, the presence of cameras seemed to drive settlements in nearly 75 percent of cases reviewed. Besides being useful in court, many commend telematics for catching both positive and negative behavior, providing opportunities for coaching and praise.
“It gives an opportunity to enhance and improve driver coaching of how the driver, the school bus operator themselves can improve their driving behavior based on how the vehicle is monitoring that during the course of transit,” Paul said.
Jeffrey Cassell, president of the School Bus Safety Company and a former director of safety for Laidlaw, credits certain camera systems, like National Express’ G-force activated DriveCam, with driving quick settlements.
“What happens is, if you’re liable, you admit to liability immediately and get to negotiating the amount and there’s no discovery. And if you’re not liable, you just get the video and send it to the plaintiff attorney,” Cassell said. “Attorneys don’t chase rainbows.”
While investing in technology and maintaining training helps avoid crashes, thus reducing insurance claims, the staunch safety advocate said keeping students safe should be motivation enough to follow best practices.
“Otherwise, it’s doing it for the wrong reason,” Cassell said. More than school bus technology and training, Cassell said loss records are ultimately the most important factor in obtaining a favorable insurance rate.
“Now if you then say to them, hang on a minute, we’ve just fitted extended stop arms, which should reduce the accidents, can we have a reduction in the premium? They’ll
say, of course you can, as soon as it shows up in your losses,” Cassell said. “If your losses go down, your premium will go down.”
Editor’s Note: As reprinted from the July 2025 issue of School Transportation News.
Related: (STN Podcast E266) Recap STN EXPO West: It All Comes Back To Safety & Training
Related: NC Transportation Manager Channels Passion for Education, Safety into Children’s Books
Related: Not So Fast: Technology Eyes Speed Reduction in School Buses
Related: New Technology Provides Data to School Bus Routing
