5 National Express Customer Service Centers Again Receive Blue Seal Awards

LISLE, Ill. — National Express today announced that five separate locations have been granted renewal of the ASE (Automotive Service Excellence) Blue Seal of Excellence.

In addition, one new location received the award. ASE also recently awarded the Blue Seals to National Express’ maintenance teams.

The maintenance teams in Hardin County, Tennessee, Fairview, Pennsylvania, Spokane, Washington, Macomb, Illinois, and Wyandotte, Michigan, have all been granted Blue Seal renewal.

National’s Elizabethtown, Pa. location newly qualified for the Blue Seal of Excellence this past month, signifying that staff’s dedication to their craft and maintenance excellence.

The Blue Seal of Excellence is awarded to maintenance teams that are comprised of the highest trained technicians, who continuously work to better their knowledge and skills, while being at the forefront of industry standards. A minimum of 75 percent of technicians must be ASE Certified at each location and must have ASE certified technicians in each area of service performed.

“It speaks to the dedication and skill of these maintenance teams that they collectively worked to achieve such a high standard,” said John Finn, senior vice president of maintenance at National Express. “When our buses are working at their best, it allows the entire business to provide safe and timely service to the areas that we serve.”

About National Express, LLC.

National Express, LLC. (NELLC) is the North American subsidiary of National Express Group, PLC., one of the premier transportation firms in the United Kingdom. All of its organizations share a strong commitment to providing the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. NELLC’s home-to-school companies operate more than 22,500 school buses, serve more than 600 school districts in 30 states and three provinces, and transport more than 1.2 million students on a daily basis. Transit operations transport more than 20 million passengers annually with more than 3,000 vehicles. NELLC Shuttle (WeDriveU) serves more than 7 million corporate and university passengers annually. Headquartered in Lisle, Illinois, NELLC has 250+ local customer service centers (CSCs) that are supported by regional operations teams located throughout North America.