Safety & Security

Thomas Built Buses Receives "World Class" Net Promoter Score

HIGH POINT, N.C. – Thomas Built Buses, the leading manufacturer of school buses, and its dealer network, has received top marks from its customers, resulting in an outstanding Net Promoter Score℠ (NPS®) for 2017. Through research conducted by The Daniel Group, Thomas Built has achieved a “World Class” NPS, which is any score within the range of 70 – 100. Being classified as “World Class” is the highest achievement that a company can receive through their NPS.

National School Bus Loading, Unloading Fatalities Double

Eight students were killed nationwide in the school bus loading and unloading zone, two by their own buses and six by passing vehicles, during the 2016-2017 school year. Four fatalities were recorded for each of the previous two school years. 

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