January 2020

    Our first issue of 2020 commences with articles about customer service, training, and installation for new technology, as well as recognizing some of the industry’s unsung heroes.

    Read the full January Issue

    Cover Story

    School Bus Engine Updates Made Easier
    Cummins, Inc. and Zonar Systems recently announced an engine update app that promises to save customers time as well as money.

    Features

    Not All Heroes Wear Capes
    Student transporters nationwide are recognized this month as the industry’s unsung heroes. Many school bus drivers go above and beyond for the students they transport, yet they receive little to no recognition for their actions.

    Tracking Apps Take Aim at Solving Transportation Challenges
    Parents demand to know the real-time location of the school buses their children are riding, especially during inclement weather.

    DIY?
    Suppliers of video camera systems say customers are not on their own when it comes to installing the equipment.

    Special Report

    The Importance of Client Interaction
    Vendors are easing the transition to new routing software by providing education to school bus customers.

    Sections

    Feedback
    Online
    Trends
    Ad Index
    Product Info
    Marketplace

    Columns

    Editor’s Take by Ryan Gray
    Customer Service Extends to Recruiting New Employees

    Thought Leader by Robert Pudlewski
    Defining & Tracking ‘Uptime’ in the School Bus Industry

    Publisher’s Corner by Tony Corpin
    Above & Beyond