Saturday, September 19, 2020
Tags Customer Service

Tag: Customer Service

Randy Schetky Remembered for Evolving Family Legacy at Pacific Northwest Dealer

Randy Schetky, the president and owner of Schetky Northwest, a dealer and service provider for Thomas Built Buses and Collins Bus school buses in...

Identify Needs Before Changing School Bus Routing Procedures

Superior-quality client support is a core strategy that vendors use to ease the potential trauma that school districts may experience after purchasing routing software,...

Customer Service Extends to Recruiting New Employees

One of the biggest ongoing industry stories of 2019 was the shortage of school bus drivers, as well as technicians. It does not bode...

January 2020

Our first issue of 2020 commences with articles about customer service, training, and installation for new technology, as well as recognizing some of the...

Above & Beyond

Great customer service experiences are few and far between these days. When you have a good one, it makes an impression. Today, hearing a...

The Education of Ken Hedgecock

After a total of four decades spent working for Thomas Built Buses in one way or another, Ken Hedgecock is hanging up his jersey,...

Texas Districts Confirm Safety Vision’s Dedication to School Bus Industry

For the last three years, we here at Safety Vision have been dedicated to growing our business in the pupil transportation industry. As we've...

Transfinder’s Solutions & Customer Support Create Confidence for Clients

Kathy Casella now knows what it takes to have a smooth opening day. The opening of school in 2017 compared with 2018 was “Night and...

ROUSH CleanTech Personnel Moves

LIVONIA, Mich. — ROUSH CleanTech’s growth means even more focus on business development and customer success, leading to new hires and a promotion. Brian Carney...

Thomas Built Buses Celebrates Platinum Support Program Anniversary

HIGH POINT, N.C. — Four years ago, Thomas Built Buses established the Platinum Support Dealer Certification Program, a collaborative effort between Thomas Built Buses...

September 2020

This month’s issue features articles on school bus technology and how it plays a role amid the new coronavirus...

Buyer’s Guide 2020

Find the latest vehicle production data, state student ridership and budget reports, industry trends and contact information for state,...

Poll

Does your school district or bus company allow hand sanitizer on the bus?
285 votes
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