IC Bus awarded four of its dealerships with the company’s annual Pursuit of Excellence dealership award for their efforts to improve sales and customer satisfaction.
This year’s U.S. winners were Hoglund Bus and Truck in Monticello, Minn., and Leonard Bus Sales, Inc., in Deposit, N.Y. Canadian dealerships were Leeds Transit Inc. in Elgin, Ontario, and Maxim Truck & Trailer in Winnipeg, Manitoba.
Hoglund Bus and Truck was also named the 2012 IC Bus North American Dealer of the Year, a first for the dealership. The award honors the top performing IC Bus dealership for the year.
“In addition to providing unmatched customer support, these dealers have displayed a commitment to ensuring the success of their customers and their local communities,” said John McKinney, president of IC Bus.
The awards are based on dealer performance in several key areas in 2012, including growing market share and exceeding annual sales plans. Dealers also were required to meet a customer satisfaction index threshold as well as meet community service requirements, in order to be eligible to receive recognition.
