April 2014

    Dennis Maple, the new president of First Student, and Dr. Pamela C. Brown, superintendent of Buffalo (N.Y.) Public Schools, oversee teams that manage all the district’s student transportation operations. In one way or another, the contractor-district relationship goes back some 30 years.

    FEATURES

    For Hire
    School districts discuss why they contract, and the lessons they’ve learned

    Count, Listen and then Act
    Districts should tally stop-arm running incidents, consult with drivers and work with police and the courts when weighing enforcement strategies

    Two-steppin’ in Nashville
    TSD Conference general sessions, workshops cover pressing operational, safety and training-related issues for special needs transporters

    INDUSTRY CONNECTIONS

    Top Story: U.S. Transportation Secretary Anthony Foxx ‘Love the Bus’

    Iowa school district’s long-running partnership with city, regional transit authority

    Alabama Superintendent of the Year reflects on murdered bus driver Charles Poland, Jr.

    NASDPTS executive director Riley nears retirement, reflects on past

    Creating a flexible evaluting strategy programs

    NEWS BRIEFS: NASDPTS’ support of three-point seat belts stirs industry, NTSB’s Hersman moves to National Safety Council, new Wyoming bus video law, Iowa allows detection systems, and more

    PRODUCTS & UPCOMING EVENTS

    The latest offerings for the student transportation set and our monthly industry calendar

    SPECIAL REPORT 

    Utilizing metrics to streamline the RFP process for new school bus purchases

    ANALYSIS

    Customer Service in the New Millennium
    By Pete Meslin

    Documentation Key in Defense Against Discrimination, Retaliation Claims
    By Richard Kelly, Esq.

    DEPARTMENTS 

    Mailbag: Views and opinions from our readers

    COLUMNS

    The Five W’s and H
    First Take by Ryan Gray

    Lessons From Flight 370
    Publisher’s Corner by Tony Corpin

    MARKETPLACE

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