More than 200 transportation and emergency response professionals gathered recently for the second annual Operation STEER (Student Transportation Emergency Education and Response), a hands-on school bus safety training initiative aimed at improving emergency preparedness for school transportation personnel statewide.
Hosted by Region 6 Education Service Center (ESC) on March 1 and in partnership with the Texas Department of Transportation, the full-scale training event held at the Hays Consolidated Independent School District Transportation Training Facility near Austin provided live emergency simulations for school bus drivers, first responders and education officials. Attendees represented over 65 Texas school districts, reinforcing the program’s growing statewide impact.
Diane Wilson, the school bus safety training specialist for Region 6 ESC, first conceived Operation STEER after attending an emergency evacuation training session at the TSD Conference in November 2023. The immersive experience, led by Launi Harden, Denny Coughlin, Diandra Nugent, and Aaron Harris, places participants in high-pressure crisis scenarios, including evacuating a smoke-filled school bus, securing and handling training dolls representing children of various ages, and practicing emergency techniques such as seatbelt cutting, fire extinguisher use, and proper evacuation methods.
“The ability to remain calm and take decisive action in a crisis can be the difference between life and death,” Wilson said. “I wanted to bring that level of preparedness to Texas so that our school transportation teams and emergency responders could experience firsthand what it’s like to manage these high-pressure situations.”
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By expanding on the TSD Conference’s core training elements, Wilson designed Operation STEER to offer school districts a realistic, scenario-based approach to handling transportation emergencies. The program also prioritizes assistance for preschoolers and students with disabilities, ensuring all children receive the specialized care and securement they need during an evacuation.
Operation STEER is made possible through a collaboration between Region 6 ESC and a grant from the Texas Department of Education, with support from industry partners and vendors that contributed resources, expertise and donations to enhance the training experience.
“Their contributions were essential in delivering a comprehensive and impactful training experience,” Wilson said. “With the support of these industry leaders, we’re able to continuously expand and improve our training efforts, ensuring that school transportation professionals and first responders receive the most effective hands-on experience possible.”
Participation in Operation STEER has grown significantly compared to its inaugural year. This year’s event brought together over 200 attendees, including transportation dispatchers, bus drivers, transportation directors, school bus driver trainers, firefighters, EMS students, and first responder trainees.
“This diverse group of professionals creates a richer, more collaborative learning environment,” Wilson explained. “It’s not just about training school bus staff, it’s about ensuring that emergency responders, transportation leaders and safety professionals are working together as a unit to handle real-life scenarios.”
With the program’s train-the-trainer model, school districts can implement Operation STEER’s lessons within their own communities, ensuring that best practices reach transportation teams across Texas.
The event featured interactive emergency response exercises, equipping participants with critical life-saving skills through immersive, real-world scenarios. Key demonstrations included:
- Live extrication exercises with Travis County Fire Rescue, simulating school bus rescue scenarios using specialized equipment.
- Smoke-filled bus evacuation drills, allowing participants to practice safe student extraction in low-visibility emergency conditions.
- Fire extinguisher training, teaching bus drivers how to control small fires before they escalate.
- CPR, first aid, and “Stop the Bleed” training, provided by the Capital Area of Texas Regional Advisory Council (CATRAC).
- Special needs student securement and evacuation, in collaboration with BESI and Q’Straint, focusing on the unique challenges of assisting students with disabilities.
- Emergency railroad evacuation drills, conducted with Operation Lifesaver and Leander Independent School District, reinforcing best practices for evacuations near railways.
Wilson emphasized that the curriculum is continuously evolving based on industry best practices and feedback from past participants.
“This year, we placed a greater emphasis on special needs student securement and evacuation procedures,” she said. “We wanted to ensure that transportation personnel are equipped to assist students with a wider range of disabilities during emergency situations.”
Wilson said she is already planning expanded future Operation STEER events.
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Related: In Case of an Emergency
Wilson shared she and her team are considering introducing new training modules, including active assault/weapon response scenarios and extreme student behavior management, to better prepare transportation professionals for complex crisis situations.
“We want to make sure that transportation staff are fully equipped to handle complex, high-stress situations in real time,” Wilson noted.
In addition to expanding the event’s content, Wilson said she has her sights set on broadening the program’s geographic reach.
“Our vision is to take Operation STEER to all regions of Texas, ensuring that every school district and emergency responder has access to this essential training,” she said. “We’re also exploring ways to share this experience at a national level, helping other states strengthen their student transportation safety measures.”
This year’s sponsors were: Holt Truck Centers; Longhorn Bus Sales; Smart Tag; IMMI/Safeguard; United Safety and Survivability; BESI, Inc.; First Services/First Student; Q’Straint/Sure-Lok; and Adroit.
